MockVerse

Placement Officer User Manual

A complete guide to the Institution Dashboard for placement officers

Version 1.2 | October 15, 2026

Prepared for Placement Officers, TPO teams, faculty coordinators, and institution administrators

Part 1: Role, Access, and Sign-In

1.1 Placement Officer Role

In MockVerse, the Placement Officer experience is the Institution Dashboard. The interface labels the signed-in persona as Placement Officer.

The workspace is designed for institution teams that create mock interview events, enroll participants, set required proctoring for institution events, monitor progress, review authorized AI and proctoring results, export reports, and manage institution payment methods. New Placement Officers can use the Guided Tour for an interactive introduction to this workflow.

1.2 Signing In

1. Open https://aideafirst.com/apps/mockverse/.
2. Select the Institution account type.
3. Confirm the role card shows Institution and Placement Officer / Faculty.
4. Enter the assigned email and password.
5. Select LOGIN AS INSTITUTION.

1.3 Enablement and Capability Locks

The Institution Dashboard supports an enablement gate. If the institution is not approved or a capability is disabled, the UI can show locked states such as Institution enablement is in progress, Event creation is disabled, or Interview insights are disabled. In those states, event creation, participant management, results, and reports remain unavailable until admin approval or capability enablement is complete.

Opening a participant’s Proctoring Report requires the institution’s participant interview analysis capability. If that capability is disabled, the report remains locked even when other event information is visible.

For an active and enabled account, Settings can show Account status: Active, Create events: Enabled, Bulk enrollment: Enabled, and Report sharing: Enabled.

Part 2: Dashboard Overview

2.1 Landing Dashboard

After sign-in, the Placement Officer lands on Dashboard. The left navigation is organized into Main, Analysis, and Account groups. The available sections are Dashboard, My Events, Participants, Event Results, Reports, Payments, and Settings.

The dashboard hero includes Create Draft Event and View My Events. Summary cards show Total Events, Active Events, Upcoming Events, and Completed Events. The My Events panel lists active or upcoming events, and Quick Actions provides shortcuts to event creation, participant management, event results, and latest report email. Proctoring follows Create Event → Enroll → Candidate Interview → Participants/Event Results → Trust Report. The sidebar has no dedicated proctoring section; open the report from the participant row. The tour-shaped icon in the top bar reopens the Guided Tour.

2.2 Guided Tour

The Placement Officer Guided Tour is a short walkthrough of the Institution Dashboard. It introduces the main workflow for creating events, enrolling participants, tracking event progress, reviewing results, generating reports, and managing payments and settings.

For an eligible Placement Officer account, the tour opens automatically on the full Web Dashboard after the required dashboard controls are ready. It does not block the Dashboard from loading. The current tour is not presented in the dedicated phone/mobile dashboard experience.

2.2.1 Starting the Tour

When the tour opens, the page is dimmed and the current feature is highlighted. The tour header shows the current position, such as Placement Officer tour · 1/8. Read the information for the current step and select Next to continue. Use Back to return to an earlier step. Only one Guided Tour can be displayed at a time.

2.2.2 Tour Steps

2.2.3 Tour Controls

Finishing, skipping, closing, or selecting Don’t show this again records that the current automatic tour has been dismissed for the signed-in Placement Officer account. This choice can be respected across later supported sessions and devices. A safe local fallback prevents a preference-loading issue from blocking the Dashboard.

2.2.4 Replaying the Tour

To view the walkthrough again, select the tour icon in the Dashboard’s top bar. Its tooltip is Replay walkthrough. A manual replay starts from the welcome step even after the automatic tour was completed or dismissed.

Replaying the tour manually does not change the account’s saved automatic-tour preference. Closing a manually replayed tour does not cause the automatic tour to start appearing again.

If a dashboard target is temporarily unavailable, the tour safely moves past that step. If the tour does not open automatically, it may already have been dismissed; use Replay walkthrough. If the replay icon is not visible, use the supported full Web Dashboard rather than the phone/mobile dashboard.

Part 3: Event Lifecycle

3.1 Lifecycle Stages

Cancelled events remain identified by their lifecycle status and cannot start new attempts. Non-proctored events show proctoring as disabled or inapplicable; they do not acquire a Trust Score by default.

Before a candidate can accept a pending institution invitation, MockVerse shows a data-sharing disclosure and requires the candidate to select I agree to this data sharing. Cancelling leaves the invitation pending. An accepted invitation is separate from starting an interview; a required proctored interview shows its own device and monitoring notice before entry.

The live account contained one Active event, Interview Readiness Drive, with event code NZEQ-IYS9-0L86.

3.2 My Events

Select My Events to search and filter institution events. The page includes a search box, date range filter, and status chips: All, Active, Upcoming, Completed, Cancelled, Enabled, and Draft.

Each event card shows the event status, event dates, event title, event code, department, completion progress, enrollment count, and action buttons such as Participants, Results, Details, and Cancel.

3.3 Create Draft Event

Select Create Draft Event from the Dashboard or My Events to open the event setup dialog. Existing draft events use Edit Draft Event and are saved with Save Draft.

The form includes event details, timing, interview configuration, Interview guidance, and candidate insight-sharing settings. The Guided Tour’s final action can also open this flow when event creation is available.

When Require Proctored Interview is on, select camera, microphone, or both; screen/tab alone is not the primary device selection. Review these requirements while the event is still Draft. Additional server visual review is a controlled feature of eligible camera events and is disclosed separately to candidates. It is not a freely editable consent-version field.

3.4 Timing Rules

Standard event creation uses a minimum lead time of 24 hours before the event start. Payment must be confirmed more than 1 hour before the start time. If the payment window is closed, the Placement Officer must move the start time before payment can proceed.

3.5 Event Details and Payment Status

Use Details on an event card to open the event-level summary. For the active event captured here, the dialog shows This event is active. Participants can continue eligible interview attempts. It also shows Payment Status: Paid, amount, credits, payment method, last update, description, status, start/end times, interview type, attempts per participant, and duration per attempt.

Before releasing the event, confirm the saved detail view shows Proctoring: Enabled or Disabled and marks camera, microphone, and screen/tab individually as Required or Not required.

Part 4: Interview Guidance, Prompt Templates, and Candidate Insights

4.1 Interview Type and Interview Guidance

Interview Type is the primary control for the event’s interview objective, sequence, and round behavior.

The Interview guidance section allows the Placement Officer to add supplementary interviewer instructions and matching evaluation criteria. Guidance can be written manually or added from Browse Prompt Templates.

4.2 Browse Prompt Templates

Browse Prompt Templates provides ready-to-use pairs of interview guidance and Evaluation Criteria. Selecting one template adds both parts together so that the interview instructions and evaluation approach remain aligned.

1. Open Create Draft Event or Edit Draft Event.
2. Scroll to Interview guidance.
3. Select Browse Prompt Templates.
4. Search by template name, category, or description, or use a category filter.
5. Select a template card to preview it.
6. Confirm that the footer shows Selected: [template name].
7. Select Use Template.
8. The dialog closes and both Custom Prompt and Evaluation Criteria are populated in the draft event form.
9. Review or edit either field before saving the draft.

The dialog title is Prompt Templates. It includes Search by name, category, or description, an All filter plus the categories currently available, and cards showing the template name, category, description, and Includes interview guidance and evaluation criteria. Use Template remains unavailable until a template is selected; Cancel closes the browser without applying a template.

The catalogue can change, so use the templates and categories currently displayed in the browser.

4.3 Custom Prompt

Custom Prompt provides supplementary interviewer guidance. Use it to describe the desired tone, interviewer personality, company or role context, relevant skills or topics, seniority expectations, and additional institution-specific guidance.

Select the Custom Prompt panel or Open editor to open Edit Custom Prompt. Enter or revise the guidance and select Update.

• Custom Prompt is optional and can be written manually without selecting a template.
• Selecting a template populates it automatically, and it remains editable afterward.
• It supplements rather than replaces Interview Type.
• The maximum length is 3,000 characters.

4.4 Evaluation Criteria

Evaluation Criteria defines what the interview analysis should emphasize when reviewing candidate answers. It can cover technical accuracy, communication clarity, reasoning, problem-solving approach, supporting examples, and role-relevant competencies.

When a prompt template is selected, its matching Evaluation Criteria is added automatically and the panel shows Paired automatically. Select the Evaluation Criteria panel or Open editor to open Edit Evaluation Criteria. Review or update the criteria and select Update.

• Evaluation Criteria is populated together with the selected template and remains editable afterward.
• The maximum length is 3,000 characters.
• The editor presents only the evaluation content relevant to the Placement Officer.

4.5 Reviewing and Saving Prompt Content

The Custom Prompt and Evaluation Criteria panels display the selected template name when applicable, a short preview, and a character counter. Each field supports up to 3,000 characters.

After applying a template, review both panels before selecting Create Draft Event or Save Draft. The selected content is saved with the event. Later changes to the template catalogue do not silently rewrite prompt content already saved with the event.

If either field exceeds 3,000 characters, the draft cannot be submitted until the content is shortened.

4.6 Candidate Insight Sharing

The Share Interview Insights with Candidates switch controls whether candidates can view their own event insights after completing an eligible interview. If disabled, the Placement Officer can still review institution results, but candidate-side visibility is restricted.

Institution invitation acceptance has a separate candidate data-sharing agreement. The disclosure covers interview scores, performance insights, and areas for improvement from that institution event being shared with AIdeaFirst and the candidate’s college Training & Placement Cell. The candidate must tick the agreement checkbox before Agree & accept invite becomes available. This acceptance does not turn on candidate access to results; the Share Interview Insights with Candidates switch still controls that visibility. Proctoring permission is requested separately when a required proctored interview starts.

This setting is separate from Custom Prompt, Evaluation Criteria, and Browse Prompt Templates. Changing prompt guidance does not automatically change candidate report visibility.

Part 5: Pricing and Payments

5.1 Credit Formula

Event quote pricing is code-verified in the institution quote service. Credits are calculated as:

Worked example: 50 participants x 30 minutes (x2) x 1 attempt = 100 credits = ₹10,000.

Quotes are generated while an event is in Draft, remain valid for about 30 minutes, and are invalidated by changes to participant count, roster fingerprint/version, duration, max attempts, event start/end, currency, price per credit, pricing version, or tax policy.

5.2 Payment Modes

5.3 Payments View

Select Payments to manage payment methods and review payment activity. The page has three tabs: Manage payment cards, Payment history, and One-time scheduled events.

Saved cards can be used for future institution event payments. The reviewed account had one reusable MASTERCARD **** 4156 marked Default and Available.

Cancellation/refund states are handled by the payment rules. Scheduled-paid cancellations move through refund-pending/processing/refunded states. Instant payments cancelled under 48 hours are marked as non-refundable. Active-event cancellations may enter partial refund review or processing states.

5.4 Free First Event

Part 6: Participants

6.1 Roster Monitoring

Select Participants to manage and monitor participants across institution events. The page supports filtering by Event State, selecting an event, searching by name/email/user ID/interview ID, and reviewing participant totals.

The participant table includes student name/email, roll number, branch, invited date, completed date, AI Score, attempts, status, an Insights action, and a Trust Score column. The Trust Report action appears in the Trust Score cell beside or below its value for a linked interview. The displayed Trust Score belongs to the result interview attempt shown in that row; it is not an average of all attempts. The captured active event had two enrolled candidates, one completed candidate, and one in-progress candidate.

Open a report through Participants → select event → find candidate → Trust Report. Use Back to participants to return to the roster and recheck the selected event context.

6.2 Adding Participants

Participant addition is available for draft workflows before event release. Source-verified add modes are manual entry and bulk CSV paste. Excel/XLSX upload is shown as unavailable in the implementation, with the UI directing officers to use Bulk CSV Paste.

Changing participants in Draft changes the roster version/fingerprint and invalidates any existing payment quote.

Part 7: Event Results and AI Analysis

7.1 Results Summary

Select Event Results to review event performance. The page includes Event State, Select Event, stat cards for enrolled/completed/completion percentage/average score, top performer card, All Results table, Score Distribution, and Event Summary.

Event Results can show a Trust Score alongside the participant’s AI Score. The AI Score assesses interview answers and performance; the Trust Score is an advisory proctoring measure for a particular attempt. It does not change rank, AI Score, completion status, or eligibility. Open the detailed report from the participant workflow in Part 6.

Event-level results in this dashboard use a 0-100 score scale. In the captured event, one completed participant had an event score of 76 / 100, and the score distribution placed that result in the Average (70-79) band.

7.2 Candidate Insights

Select Insights from a participant row or results row to open the candidate's event-scoped interview history. This page lists completed attempts with readiness percentages, AI score snippets, and View Details actions.

The interview review page shows the selected attempt's overall readiness, AI score, narrative summary, category scores, and a View Full Detailed Analysis button.

Part 8: Proctoring Report

8.1 Opening the Report and Checking Identity

From Participants, choose the event, find the candidate, and select Trust Report in the Trust Score cell. The page shows Participants / Proctoring Report, identifies the candidate and event, and can group multiple completed attempts in expandable interview sections. Select Back to participants to return. A pending report is pending, not ready. Access is limited to the institution’s own event and requires the account’s participant interview analysis capability.

The Trust Score is an advisory measure derived from proctoring signals for a particular attempt. An incident is a recorded observation with a time, type, and duration or validation state where applicable. Evidence is a private still image associated with an eligible incident; it is not continuous recording. AI Score and readiness assess answers and performance separately.

8.2 Summary Cards

8.3 Incident Timeline

The timeline columns show Time, Incident Type, Severity, Duration, Validation, and an Evidence action. Observations may include Candidate Absent, Secondary Person, and Tab switched. Time locates the event in the attempt; duration shows how long a timed observation lasted. Validation describes assessment state and is different from scoring effect. Some visible events are non-scoring, so do not assume every incident lowered the Trust Score.

The reviewer policy treats sustained candidate absence after about eight seconds as a review signal; a longer absence can have higher severity. A possible second person is another high-severity review signal. Use the final server policy for exact thresholds rather than inferring them from colors.

8.4 Incident Breakdown and Session Health

Incident breakdown counts observations by type. Camera active and Sensor gaps show monitoring availability. Session status shows whether the attempt’s proctoring session completed or ended in another state. Summary generated identifies the report’s generation state or time.

A clean report with zero recorded incidents means no incidents were recorded; it does not prove every moment was observed. An unavailable score means the system could not provide a numeric assessment, not a perfect score. Review monitoring gaps alongside any incident count before reaching a conclusion.

8.5 Visual Review and Second-Eyes Results

For an eligible camera event, server visual review of additional still snapshots may receive supported, not supported, uncertain, unavailable, or pending outcomes. These are visual observations from a separate assessment; they can support or dispute the original browser observation, or leave it unresolved. They do not verify identity, liveness, or anyone outside the camera frame. A pet, toy, photograph, partial view, or difficult lighting can make an assessment uncertain. These outcomes do not automatically change legacy incident counts or Trust Score.

8.6 Viewing Private Evidence

Use View evidence on an eligible incident row. An authorized officer can request time-limited access to an available still image for the institution’s own event. No evidence means no image is linked. Pending or failed evidence may not be viewable; expired or deleted evidence is no longer available. Do not copy temporary links into reports or share images outside the authorized review workflow.

8.7 Downloading the Proctoring Report

Select Download report. The control may show Preparing report while the dedicated PDF is generated. The PDF contains the authorized summary and incident information. It does not embed evidence images or temporary access links. This file is separate from the Executive Summary, Overview Summary PDF, Detailed Summary PDF, and Excel Export described in Part 9.

8.8 Reading the Score Responsibly

Examine the incident context, validation state, evidence availability, camera coverage and sensor gaps, and the candidate’s actual interview performance. An incident or Trust Score alone is not proof of cheating and does not automatically set AI Score, rank, completion, eligibility, or a hiring decision.

8.9 Troubleshooting and Access

Part 9: Reports and Downloads

9.1 Reports Page and Event Selection

Select Reports from the left navigation to open Reports & Downloads. The page provides event-level placement analysis, downloadable reports, exports, and email-sharing actions.

Use Event State to filter events by lifecycle, and then use Select Event to choose the event whose report data you want to review. Only events available to the signed-in institution account are shown.

1. Open Reports.
2. Select the required Event State.
3. Select an event.
4. Wait while the Executive Summary loads or is generated.
5. Review the briefing or use the report options displayed below it.

An Executive Summary can be available for an eligible selected event, including an active event when the required event conditions and qualifying completed, scored interview evidence are available. Changing the selected event loads its corresponding briefing.

9.2 Executive Summary: Placement Readiness Briefing

The Executive Summary turns aggregate event interview evidence into a board-level Placement Readiness Briefing. It helps Placement Officers, TPO teams, Deans, and institution leaders understand cohort readiness, skill alignment, placement risk, and recommended preparation priorities.

After an eligible event is selected, MockVerse loads or generates the briefing automatically. A separate Generate button is not required.

The briefing supports planning and placement-readiness decisions. Review it together with event coverage, candidate-level reports where authorized, and the integrity note shown at the bottom of the briefing. It is not a guaranteed hiring outcome.

9.3 Understanding the Executive Summary

The Placement Readiness Briefing begins with a Cohort Readiness Snapshot and then provides four interactive views.

Cohort Readiness Snapshot

The configured department appears beside Cohort Readiness Snapshot. Department Not Available appears when no reliable department value is available. Not Available or N/A can appear when aggregate evidence cannot support a metric; a missing value must not be interpreted as zero.

Executive Insights

The Executive Insights tab presents the main board-level interpretation: a headline describing the most important cohort finding, supporting explanation, a readiness interpretation, Placement Readiness Distribution, and Strategic Warnings when supported by the evidence.

The distribution groups evaluated candidates into Ready, Borderline, and Not Ready, with a count and percentage for each group. Strategic Warnings highlight evidence-supported risks such as low readiness, limited category coverage, or gaps affecting institution-wide conclusions. If the evidence supports no warning, the page says that no aggregate warning is currently supported.

Strategic Read

The Strategic Read tab organizes the cohort analysis into Key Wins, Critical Skill Gaps, and Placement Risks. The number of signals varies with the selected event's evidence.

Competency Breakdown

The Competency Breakdown tab presents aggregate competency scores and an interpretation of the cohort's technical and soft-skill performance. Its bars reflect only categories supported by the available scored interview data; missing category evidence is not a zero score.

The tab can show technical-versus-soft-skills interpretation, Cohort Technical and Cohort Soft Skills values, and a Top Performing Track. The track can display Not Available when comparison is unsupported. A configured event department is not the same as a verified top-performing track.

Actionable Recommendations

The Actionable Recommendations tab presents prioritized actions for institution leadership. Recommendations use priorities such as P1, P2, and P3 and include a title, suggested action, and Expected Impact / Target Shift. Expected impact is guidance, not a guaranteed numerical improvement or placement result.

Integrity Note

An integrity note appears below the briefing. It explains the evidence scope and reminds the Placement Officer to review category coverage before making cohort-wide decisions.

9.4 Downloading the Executive Summary

When the briefing is ready, select Download Executive Summary below the briefing to create and download the dedicated Executive Summary PDF.

The PDF includes the Placement Readiness Briefing title, Cohort Readiness Snapshot, Executive Insights, Placement Readiness Distribution, supported Strategic Warnings, Strategic Read, Competency Breakdown, top-performing-track availability, Actionable Recommendations, and the integrity note.

• The PDF contains the complete briefing, not only the tab currently selected on screen.
• Switching between tabs does not generate a separate report.
• The filename contains the event reference, Executive Summary, and a timestamp.
• On success, MockVerse confirms that the Executive Summary was downloaded.
• If PDF generation or download fails, a failure message appears and the download can be tried again.

9.5 Availability and Troubleshooting

Availability requires an active Placement Officer account, an institution-owned event that is available for reporting, enabled results and authorized analysis/report access, a valid configured event end time, an unblocked payment/release state, and eligible completed, scored interview data. The current Executive Summary supports cohorts of up to 1,000 event participants.

If access is disabled, ask an administrator to enable the relevant results/report access. The Dashboard cannot bypass account or capability restrictions.

9.6 Other Report Formats

These formats remain separate from the Executive Summary and appear below the briefing under Available Report Formats. The dedicated Proctoring Report PDF is downloaded from a participant’s Trust Report, not from this event-level list.

9.7 Emailing Event Reports

Select Email Report to open the email dialog. The dialog supports comma-separated recipients, an optional message body, and selected attachments. Up to 20 recipients can be included.

1. Enter recipient emails in Recipients (CSV, max 20).
2. Review or edit Message body (optional).
3. Select one or more documents: Summary PDF, Detailed PDF, or Excel Export.
4. Select Share Report.

The current email dialog lists Summary PDF, Detailed PDF, and Excel Export. It does not attach the dedicated Proctoring Report PDF or Executive Summary PDF; download those separately from their own pages.

Part 10: Settings

10.1 Institution and Profile Settings

Select Settings to review read-only institution context and Placement Officer profile details. Tenant and profile updates remain controlled by an administrator.

Part 11: Current Availability and Screenshot Inventory

11.1 Screenshot Inventory

Additional final-build captures are still needed for saved event requirements, Event Results Trust Score, a safe evidence viewer, visual review states, and a Proctoring Report PDF example.

End of MockVerse Placement Officer User Manual v1.